Yes, it's necessary to log into your Afrika Platform account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.

You'll have access to a personalised shopping experience including recommendations and quicker check-out.

Every product purchased it is the duty of the vendor/seller to ship the orders to its desired shipping location.

Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time.

On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.

An e-mail will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your Afrika Platform account.